Grocery Customer Experience Specialist

The Kroger Co.; Sacramento (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk to create an outstanding customer experience through friendly service and help maintain a safe, clean store environment.

You will assist the department manager in achieving sales and profit goals while upholding all quality assurance standards and Kroger's Customer 1st strategy. Daily tasks include helping customers locate items, suggesting products, verifying freshness, stocking shelves, and adhering to food safety regulations.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Help customers discover items and answer inquiries.
• Inform customers of specials and recommend items to meet needs.
• Check product quality and review sell-by dates for freshness.
• Provide customers with requested groceries and assist with stocking.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.

Skills

Customer service

Effective communication

Basic math

Job description

The Kroger Co. is hiring a Grocery Clerk to create an outstanding customer experience through friendly service and help maintain a safe, clean store environment.

You will assist the department manager in achieving sales and profit goals while upholding all quality assurance standards and Kroger's Customer 1st strategy. Daily tasks include helping customers locate items, suggesting products, verifying freshness, stocking shelves, and adhering to food safety regulations.