Grocery Customer Experience Specialist

The Kroger Co.

Bluffton (AL)

On-site

USD 15,000 - 21,000

Full time

9 days ago

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Job summary

The Kroger Co. is seeking a Grocery Clerk to assist customers, stock shelves, and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and ensuring quality standards are met.

Responsibilities include assisting customers, promoting specials, checking product quality, and maintaining merchandise. A welcoming, helpful attitude and reliability are essential for success in this role.

Qualifications

  • Customer Service skills required.
  • Effective communication skills required.
  • Knowledge of basic math (counting, addition, subtraction) expected.

Responsibilities

  • Help customers discover items and answer questions.
  • Inform customers about specials and recommend products to meet needs.
  • Check product quality and freshness; review sell by dates and take action as needed.
  • Stock, label, and inventory department merchandise.
  • Report discrepancies to the department manager.
  • Maintain food safety standards and proper temperatures in cases and coolers.
  • Create an welcoming environment and assist customers in a friendly manner.
  • Follow safety procedures and notify management of unsafe conditions.

Skills

Customer Service
Effective communication
Basic math

Job description

The Kroger Co. is seeking a Grocery Clerk to assist customers, stock shelves, and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and ensuring quality standards are met.

Responsibilities include assisting customers, promoting specials, checking product quality, and maintaining merchandise. A welcoming, helpful attitude and reliability are essential for success in this role.

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