Grocery Service Leader: Customer First & Team-Driven

Hy-Vee; Spring Lake Park (MN); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits

Job summary

Hy-Vee in Minnesota is seeking a Service Manager to provide prompt, friendly customer service and supervise daily store operations. You will coordinate staff, plan schedules, and ensure that customer needs are met while maintaining high standards of service and safety.

Responsibilities include leading by example, addressing customer issues, training team members, and working to improve store performance through effective merchandising and pricing strategies.

Qualifications

• Must be able to deliver prompt, friendly customer service.
• Ability to communicate clearly with customers and staff.
• Strong problem-solving and arithmetic skills for transactions.
• High school diploma or equivalent required; experience preferred.

Responsibilities

• Supervises store activities and staff when needed and coordinates duties.
• Provides prompt, courteous service; greets customers and addresses needs.
• Plans schedules, assigns tasks, and ensures duties are completed on time.
• Assists in pricing, merchandising, and inventory to meet store goals.
• Trains employees on store policies, safety, and customer service.

Skills

Customer service

Communication

Problem solving

Arithmetic

Education

High School Diploma or equivalent

Job description

Hy-Vee in Minnesota is seeking a Service Manager to provide prompt, friendly customer service and supervise daily store operations. You will coordinate staff, plan schedules, and ensure that customer needs are met while maintaining high standards of service and safety.

Responsibilities include leading by example, addressing customer issues, training team members, and working to improve store performance through effective merchandising and pricing strategies.