Grocery Department Leader — Store Ops & Growth

RowanEDC Partnership; Northern (KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Food Lion in the United States is seeking a Grocery Department Manager to lead store operations, hire and develop department associates, and promote a strong customer service culture while achieving financial and sales goals.

This role involves daily labor management, coaching, scheduling, inventory control, safety and compliance, and using company tools to deliver a fast, friendly, and accurate shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to lead and direct others.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management.
• Daily management of labor and coaching of associates to achieve productivity expectations.
• Provide leadership to promote a culture aligned with Guiding Principles, Core Values, Vision and Strategy.
• Support achievement of budgeted financial and operating results.
• Ensure customer service is fast, friendly, and helpful while maintaining department standards.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school graduate

Job description

Food Lion in the United States is seeking a Grocery Department Manager to lead store operations, hire and develop department associates, and promote a strong customer service culture while achieving financial and sales goals.

This role involves daily labor management, coaching, scheduling, inventory control, safety and compliance, and using company tools to deliver a fast, friendly, and accurate shopping experience.