Grocery Department Leader & Team Coach

Food Lion; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in Wilmington, NC is seeking a Grocery Department Manager to lead daily operations, hire and train staff, and drive department performance. You will manage scheduling, coaching, and ensure both safety and quality standards while delivering a positive shopping experience for customers.

The role emphasizes strong leadership, training, and adherence to Food Lion policies to meet financial goals and customer service expectations.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to lead and direct others.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise performance and conduct formal appraisals for direct reports.
• Daily management of labor and coaching to achieve productivity.
• Provide leadership to promote Food Lion Guiding Principles and Values.
• Support achievement of budgeted financial and operating results.
• Ensure customer service and appearance of the department.

Skills

Leadership

Customer service

Training & development

Scheduling

Performance management

Communication

Education

High School Diploma or equivalent

Tools

ACIS

CAO

POS systems

Job description

Food Lion in Wilmington, NC is seeking a Grocery Department Manager to lead daily operations, hire and train staff, and drive department performance. You will manage scheduling, coaching, and ensure both safety and quality standards while delivering a positive shopping experience for customers.

The role emphasizes strong leadership, training, and adherence to Food Lion policies to meet financial goals and customer service expectations.