Grocery Department Lead - People & Ops

Harris Teeter; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Harris Teeter is seeking an Assistant Grocery Manager to help supervise the Grocery Department and possibly the HBC/GM Department. You will assist in directing operations, coordinating staff, and evaluating performance to improve customer service and sales.

The role requires strong communication, leadership, and a commitment to company standards. You will work with a team to ensure safety, food safety, and quality while supporting store goals.

Qualifications

• High school diploma or GED or 2–3 years related experience and/or training; or equivalent combination of education and experience.
• Commitment to unparalleled customer service; excellent communication and interpersonal skills.
• Willingness to participate in and complete required training and to work with the team to increase customer satisfaction and sales.
• Complete Company's training including but not limited to new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge

Responsibilities

• Interviewing and training associates.
• Planning, assigning, and directing work.
• Appraising performance, rewarding and disciplining associates.
• Addressing complaints and resolving problems.

Skills

Customer service

Communication

Team leadership

Problem solving

Education

High school diploma or GED

Job description

Harris Teeter is seeking an Assistant Grocery Manager to help supervise the Grocery Department and possibly the HBC/GM Department. You will assist in directing operations, coordinating staff, and evaluating performance to improve customer service and sales.

The role requires strong communication, leadership, and a commitment to company standards. You will work with a team to ensure safety, food safety, and quality while supporting store goals.