Grocery Customer Experience Associate

The Kroger Co.; Ronceverte (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

The Kroger Co. in West Virginia seeks a Grocery Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager to achieve sales and profit goals, monitor quality standards, and foster the Customer 1st strategy with associates.

Responsibilities include helping customers, recommending items, checking freshness and dates, stocking merchandise, and upholding safety procedures. A friendly, proactive approach is essential.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Assist customers in finding items and answering questions.
• Inform customers about specials and recommend products.
• Check product quality and review sell-by dates.
• Stock and label department merchandise; manage inventory.
• Maintain food safety standards and proper temperatures in displays.
• Respond to product inquiries with knowledge and suggestions.
• Ensure a welcoming environment for customers in-store.
• Notify management of discrepancies or accidents.
• Work well under pressure and resolve issues calmly.

Skills

Customer service

Effective communication

Basic math

Job description

The Kroger Co. in West Virginia seeks a Grocery Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager to achieve sales and profit goals, monitor quality standards, and foster the Customer 1st strategy with associates.

Responsibilities include helping customers, recommending items, checking freshness and dates, stocking merchandise, and upholding safety procedures. A friendly, proactive approach is essential.