Grocery Customer Experience Specialist

The Kroger Co.; Canton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk to provide outstanding customer service and maintain a safe, clean store environment.

You will assist the department manager in meeting sales goals and uphold quality assurance standards while delivering the Customer 1st experience. Responsibilities include helping customers, suggesting products, checking dates for freshness, stocking shelves, and following safety guidelines.

Qualifications

• Customer service skills and communication abilities to assist shoppers.
• Basic math for transactions and balancing.
• Friendly, helpful attitude in a fast-paced retail environment.

Responsibilities

• Assist customers with finding products and answering questions.
• Inform customers about deals and promotions and suggest items.
• Maintain product freshness and quality by monitoring dates.
• Stock, label, and organize department merchandise.
• Report discrepancies to management and follow safety procedures.
• Maintain cleanliness and proper temperatures in store areas.

Skills

Customer Service skills

Effective communication

Knowledge of basic math

Job description

The Kroger Co. is seeking a Grocery Clerk to provide outstanding customer service and maintain a safe, clean store environment.

You will assist the department manager in meeting sales goals and uphold quality assurance standards while delivering the Customer 1st experience. Responsibilities include helping customers, suggesting products, checking dates for freshness, stocking shelves, and following safety guidelines.