Grocery Customer Experience Specialist

Kroger Family of Companies; Grovetown (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk to create an outstanding customer experience, maintain a safe and clean environment, and assist the department manager in achieving sales and profit goals. You will uphold the Customer 1st strategy and demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

You will help customers find products, share specials, ensure quality, stock shelves, and support team members in a fast-paced environment while

Qualifications

• Excellent customer service and communication abilities.
• Basic math skills (counting, addition, subtraction) for cashier tasks.
• Ability to follow safety and quality assurance standards.

Responsibilities

• Assist customers in finding items and answering questions.
• Inform customers of specials and suggest products.
• Check product quality and review sell-by dates.
• Stock and label department merchandise.
• Maintain clean, safe store environment and proper temperatures.
• Record discrepancies and report to manager.
• Handle transactions and resolve customer issues professionally.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk to create an outstanding customer experience, maintain a safe and clean environment, and assist the department manager in achieving sales and profit goals. You will uphold the Customer 1st strategy and demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

You will help customers find products, share specials, ensure quality, stock shelves, and support team members in a fast-paced environment while