Customer-First Grocery Associate

The Kroger Co.; Parkersburg (WV); On-site; USD 23,000 - 32,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk to create outstanding customer experiences through friendly service and product knowledge.

You will help customers find items, answer questions, and support store operations while maintaining a safe, clean environment and adhering to company standards. Key duties include assisting customers with inquiries, stocking shelves, checking product quality, and following safety procedures to ensure a welcoming shopping experience for all guests in a fast-paced

Qualifications

• Strong customer service and communication skills.
• Ability to handle basic math and cash handling.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Assist customers in discovering products and answering questions.
• Inform customers of items on sale and recommend products.
• Check product quality and expiration dates.
• Stock, label, and inventory department merchandise.
• Maintain safe, clean store conditions and follow safety guidelines.
• Provide friendly service to create a welcoming atmosphere.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Handle occasional conflict calmly and professionally.

Skills

Customer service

Effective communication

Basic math

Job description

The Kroger Co. is seeking a Grocery Clerk to create outstanding customer experiences through friendly service and product knowledge.

You will help customers find items, answer questions, and support store operations while maintaining a safe, clean environment and adhering to company standards. Key duties include assisting customers with inquiries, stocking shelves, checking product quality, and following safety procedures to ensure a welcoming shopping experience for all guests in a fast-paced