Grief Services Administrator

Everstory Partners; Bessemer (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Everstory Cares - Employee Assistance

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking an Administrator to support our location team in Bessemer, AL. The role involves phones, scheduling, onboarding, and clerical tasks across contracts, banking, and records management.

You will collaborate with Admin, Maintenance, and Sales to ensure accuracy and timely processing of interments, deeds, certs, and memorial orders. Availability for some holidays and weekends may be required.

Qualifications

• Multi-Line phone skills required.
• Filing skills (Alphabetically).
• Ability to type 40 words per minute with minimal errors and data entry skills.
• Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents.
• Must possess a valid state driver’s license and have access to a personal vehicle for some locations.
• High School equivalency required.
• Minimum of one-year experience in administration or customer service.

Responsibilities

• Contract processing and quality control, including verification that all contracts are valid before entry.
• Banking duties: cash receipt entry, deposit slips, credit card transactions and bank deposits.
• Cemetery daily processing of IOA’s (Interment Order and Authorization), following the company standards and policies.
• File maintenance and record keeping: update customer files including all new sales and burials. Scan all documentations as required.
• Human Resources: coordinate onboarding responsibilities as needed.
• Accounts Payable: Ensure all bills are paid promptly. Process all purchases and invoices through the current system.
• Accounts Receivable: Collection of past and present balance amounts due for any delinquent location customer contracts.
• Deeds and Certificates: Provide deeds and certificates to Sales Management each week... (trimmed)
• Work and Memorial Orders – Order Memorials when PIF (Paid in Full). Manage work orders for Park Services.
• White Board Meetings– Take part in daily meetings between Administration, Maintenance, and Sales Department.
• Reporting: may include Trust, state required, and month end processing.

Skills

Multi-Line phone skills

Filing

Typing 40 wpm

Data entry

Basic math

Word processing

Excel

Confidentiality

Customer service

Organizational skills

Teamwork

Driver's license

Personal vehicle

Education

High School equivalency

1 year experience in administration or customer service

Tools

Word

Excel

Google Docs/Sheets

Job description

Everstory Partners is seeking an Administrator to support our location team in Bessemer, AL. The role involves phones, scheduling, onboarding, and clerical tasks across contracts, banking, and records management.

You will collaborate with Admin, Maintenance, and Sales to ensure accuracy and timely processing of interments, deeds, certs, and memorial orders. Availability for some holidays and weekends may be required.