Cemetery Admin & Customer Care Specialist

Everstory-Partners; Albemarle (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

STD

Tuition reimbursement

401(k) match

Career advancement

Employee assistance fund

Funeral and cemetery benefits

Employee referral bonus

Job summary

Everstory Partners is seeking an Administrative professional to support our team and customers across locations. You will handle phones, scheduling, onboarding assistance, and location leadership support while maintaining accurate records and CRM data.

The role requires strong organizational skills, confidentiality, and the ability to multitask effectively in a team environment. This is a full-time, on-site position with competitive benefits.

Qualifications

• High School Diploma or GED required.
• Minimum one year of experience in administration or customer service.
• Excellent phone etiquette and data entry skills.
• Strong organizational and time-management abilities.
• Ability to maintain confidentiality and work independently or in a team.

Responsibilities

• Answer phones and greet visitors, directing inquiries appropriately.
• Process contracts, verify information, and maintain records.
• Handle accounts payable/receivable and basic banking tasks.
• Support onboarding and HR-related duties as needed.
• Maintain CRM data accuracy and file management per policy.

Skills

Multi-Line phone skills

Filing skills

Data entry

Word processing

Excel

Confidentiality

Customer service

Organizational skills

Multitasking

Deadline-driven

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Everstory Partners is seeking an Administrative professional to support our team and customers across locations. You will handle phones, scheduling, onboarding assistance, and location leadership support while maintaining accurate records and CRM data.

The role requires strong organizational skills, confidentiality, and the ability to multitask effectively in a team environment. This is a full-time, on-site position with competitive benefits.