Greeter - Jackson Airport

National Car Rental; Pearl (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Rental car discounts

401k with matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental in Jackson, Mississippi is hiring a friendly Greeter to deliver first-class service at the rental counter and Emerald Aisle desk. You will welcome members, help customers select vehicles, and guide them through the rental process to keep transactions quick and smooth.

This on-site role requires at least 18 years old, a High School Diploma or GED, and a minimum of 2 years of customer service or sales experience. A valid driver's license with clean record is required.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States with no sponsorship needed now or in the future.
• High School Diploma or GED required.
• Minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative support.
• Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.
• No drug or alcohol related convictions on driving record within the past 5 years.

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Maintain Emerald Aisle for cleanliness and ensure hangtag information is completed correctly.
• Provide upgraded vehicles on request and maintain a regular attendance and punctuality.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $14 / hour

This position is located at The Jackson Airport -100 International Drive Jackson, MS 93208.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• Sunday- Thursday: 9:00am-5:00pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative support
• Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
  • Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)