Greeter

National Car Rental; Orlando (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Orlando International Airport is seeking a friendly Greeter to welcome customers and guide them through the rental process. This full-time evening shift role requires strong customer service skills, basic PC knowledge, and clear English communication. Starting pay is $16.00 per hour, with $16.50 after 4pm, plus eligible monthly incentives.

Location: Orlando Airport, FL 32827. Benefits include paid time off, employee discounts on rentals, health and retirement plans, and

Qualifications

• Minimum 1 year experience handling customer service functions.
• Must be able to read, write, speak and understand English.
• Must be authorized to work in the United States without sponsorship.
• Must have a valid driver's license.
• Must be willing to stand/walk for long periods.
• Must be able to work an evening, full-time schedule including weekends/holidays.

Responsibilities

• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and return directions.
• Assist members with questions to minimize counter visits.
• Communicate customer service issues to management.
• Ensure hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank members for their business and provide upgraded vehicles on request.

Skills

Customer service

English fluency

Communication

Reading/Writing

Education

High School Diploma or G.E.D.

Tools

Microsoft Office

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter at the Orlando Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $16.00 / hour ($16.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives.

This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays. Days off will be on weekdays.

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on requestPerform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• High School Diploma or G.E.D. required.
• Minimum of 1 year experience handling customer service functions.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license
• Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
• Must be willing and able to stand and/or walk for long periods of time
• Must be able to read, write, speak and understand English
• Must be willing to work at the Orlando Airport (zip code 32827)
• Must be willing to accept the starting pay of $16.00/hour ($16.50/hour after 4pm)
• Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.