Greeter - FLL

National Car Rental; Fort Lauderdale (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental is hiring a Greeter at our Fort Lauderdale location to provide friendly, efficient service during the rental process. You will welcome members, guide them to the exit booth, and assist with directions and questions to minimize counter visits.

Responsibilities include maintaining the Emerald Aisle, ensuring proper hangtag information, and offering upgraded vehicles on request. The role starts at $16.50 per hour and requires a high school diploma and customer service experience.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED required.
• Minimum 1 year of prior customer service or retail experience.
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related convictions in the past 5 years.
• Authorized to work in the United States without sponsorship.
• Must be able to read, write and speak English.
• Willing to accept $16.50/hour.
• Available to work listed schedules.

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Maintain Emerald Aisle for cleanliness.
• Provide upgraded vehicles on request.
• Perform other customer service related duties to meet customer needs.
• Maintain regular and reliable attendance and punctuality.

Skills

Customer service

English proficiency

Education

High School Diploma or GED

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $16.50.

Location:600 Terminal Drive Unit 202 Fort Lauderdale, Fl 33315

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedules

Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
9am-5:30pm
9am-5:30pm
OFF
OFF
9am-5:30pm
9am-5:30pm
9am-5:30pm
9am-5:30pm
OFF
OFF
9am-5:30pm
9am-5:30pm
9am-5:30pm
9am-5:30pm
OFF
OFF
3pm-11:30pm
3pm-11:30pm
3pm-11:30pm
3pm-11:30pm
3pm-11:30pm
OFF
OFF
4pm-12:30am
4pm-12:30am
4pm-12:30am
4pm-12:30am
4pm-12:30am

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must be able to understand, read, write and speak English
• Must be willing to accept $16.50/hour
• Apart from religious observations, must be available to work one of the listed schedules