Greek Speaking Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 11,000 - 14,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Free Relocation Concierge

Monthly Performance Bonus

And Much More...

Job summary

Mercier Consultancy Group is seeking a Greek Speaking Support Specialist to join our on-site team in Sofia, Bulgaria. You will deliver professional customer support across channels for Greek-speaking clients and collaborate with international colleagues to ensure high-quality service.

Native or fluent Greek is required, English proficiency is necessary, and relocation support including flight and hotel is provided.

Qualifications

• Native or fluent Greek required (spoken/written).
• English proficiency to collaborate with multinational teams.
• Strong interpersonal skills for customer support.
• Proactive problem solving and customer focus.
• Willing to relocate to Sofia for on-site work.

Responsibilities

• Deliver professional customer assistance through multiple channels.
• Resolve technical and general inquiries to achieve high satisfaction.
• Maintain detailed records of customer interactions in CRM.
• Collaborate with international teams to optimize support workflows.
• Represent Greek-speaking customers with professionalism.
• Contribute to team targets and KPI achievement.
• Keep product knowledge up-to-date to provide accurate support.

Skills

Greek language

Fluent English

Interpersonal skills

Problem solving

Relocation to Sofia

Job description

at Patrique Mercier Recruitment By Nellie

Greek Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across the European BPO and customer service landscape. We pride ourselves on delivering white-glove service to our candidates, ensuring a seamless transition into professional roles that ignite career growth and global experience.

Job Overview

We are currently sourcing exceptional professionals for a Greek Speaking Support Specialist position in Bulgaria. This role is perfect for ambitious individuals looking for rewarding jobs in Bulgaria within the dynamic Customer Support Services industry, offering a chance to utilize your native language skills while living in a vibrant, international hub.

Key Responsibilities

• Deliver professional and high-quality customer assistance through various communication channels within the Customer Support Services sector.
• Resolve technical and general inquiries while ensuring high levels of customer satisfaction and brand loyalty.
• Maintain detailed records of customer interactions within our CRM systems as part of our excellence-driven support framework.
• Collaborate with international teams to optimize support workflows and refine internal service processes.
• Represent our premium clients with the highest standard of professionalism, acting as the primary voice for Greek-speaking customers.
• Contribute to team targets, ensuring key performance indicators are consistently met or exceeded.
• Adapt to evolving product knowledge to provide accurate and efficient support in a fast-paced environment.

Requirements

• Native or fluent Greek (spoken and written) is mandatory for this Greek Speaking Support Specialist position in Bulgaria.
• Proficiency in English to collaborate within our multinational corporate environment.
• Strong interpersonal skills and a natural ability to build rapport with customers in a Customer Support Services capacity.
• A proactive attitude towards problem-solving and a dedication to delivering excellence in every interaction.
• Ability to relocate to Sofia for this on-site opportunity, enjoying one of the most sought-after jobs in Bulgaria for international professionals.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Sofia, the heart of Bulgaria, is an increasingly popular destination for international professionals seeking the perfect blend of modern infrastructure and rich cultural history. Living in Bulgaria offers a unique experience, characterized by a welcoming atmosphere, scenic mountain landscapes, and a cost of living that allows for a high quality of life. As you explore jobs in Bulgaria, you will find that Sofia provides an exceptional backdrop for both career advancement and personal exploration.

The local culinary scene, vibrant nightlife, and historic architecture make Bulgaria a truly captivating place to call home. With our comprehensive relocation support, your transition to Bulgaria will be stress-free, allowing you to focus on settling into your new Greek Speaking Support Specialist position while enjoying everything this beautiful country has to offer.