Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

Recruitment By Ierotheos; United States; À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Free Relocation Concierge

Monthly Performance Bonus

Résumé du poste

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant in Bulgaria to deliver high-quality support to Greek-speaking clients while collaborating with global teams. The role emphasizes customer guidance, problem-solving, and strong product knowledge.

Ideal candidates will be fluent in Greek with English proficiency for reporting, and hold a valid EU passport. The position offers a comprehensive relocation package and full training as part of the onboarding process.

Qualifications

• Native or fluent Greek (spoken and written).
• Strong command of English for professional reporting.
• Valid EU passport (mandatory).

Responsabilités

• Provide high-level assistance to Greek-speaking clients within Customer Support Services.
• Resolve complex inquiries via phone, email, and chat to maintain premium service standards.
• Act as brand ambassador with deep product knowledge to offer tailored solutions.
• Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
• Maintain accurate records of customer interactions for quality assurance.
• Contribute to a positive team environment while meeting performance metrics.
• Participate in ongoing training to master new tools and communication strategies.

Connaissances

Greek language (native/fluent)

English proficiency

Description du poste

Greek Speaking Solutions Consultant About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. As we continue to lead the market in facilitating international career moves, we are proud to support companies providing premium Customer Support Services.

Job Overview

We are currently scouting for a talented individual to join a leading global brand for a Greek Speaking Solutions Consultant position in Bulgaria. This role is ideal for those seeking one of the best Greek-speaking jobs in the industry, offering a chance to deliver exceptional service in a dynamic, international environment.

Key Responsibilities

• Provide high-level assistance to Greek-speaking clients within the Customer Support Services sector.
• Resolve complex inquiries through phone, email, and chat, ensuring premium service standards.
• Act as a brand ambassador, maintaining deep product knowledge to offer tailored solutions to customers.
• Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
• Maintain accurate records of customer interactions in the company database for quality assurance.
• Contribute to a positive team environment while hitting individual and collective performance metrics.
• Participate in ongoing training to master new tools and communication strategies within the Customer Support Services industry.
• Native or fluent Greek (spoken and written).
• Strong command of the English language for professional internal reporting.
• Valid EU passport (mandatory).
• A passion for helping customers and problem-solving in a fast-paced Customer Support Services role.
• Excellent interpersonal skills and a professional attitude toward client engagement.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More…

Life in Bulgaria

Choosing one of our open jobs in Bulgaria means choosing a country that blends ancient history with a modern, buzzing tech scene. Bulgaria offers a wonderful climate, affordable cost of living, and a welcoming local culture that ensures you will feel at home quickly in your new environment.

The quality of life in Bulgaria is consistently rising, making it a highly desirable destination for international professionals. Whether you are enjoying the local cuisine or exploring the vibrant capital city, living in Bulgaria provides a fantastic balance of work and adventure. We are thrilled to help you start your journey here through this Greek Speaking Solutions Consultant position in Bulgaria.