Greek Speaking Customer Support Specialist work from home anywhere in Bulgaria

Employers from Greece; United States; À distance; USD 15 000 - 23 000; Plein temps

Avantages offerts par ce poste

Fully paid training

Stable job and career development

Attractive salary

Additional health insurance

50+ benefits and services to choose

Positive international working环境

Support and learning

Employee referral bonuses

Résumé du poste

Mercier Consultancy seeks a Greek and English speaking Customer Support Specialist based in Bulgaria. You will assist customers via phone, email and chat, delivering timely solutions and ensuring a positive experience across international channels.

The ideal candidate speaks Greek fluently, communicates clearly in English (minimum B2), and thrives in a fast-paced, service-driven environment. Fully paid training and strong career development opportunities accompany a competitive salary.

Qualifications

• Fluency in Greek (spoken and written).
• Good command of English (minimum B2 level).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Comfortable working with computers and multiple software applications.
• Ability to work independently as well as part of an international team.
• Previous experience in customer service is an advantage but not required.
• EU citizenship or a valid work permit for Bulgaria.

Responsabilités

• Assist customers via phone, email and chat, providing timely solutions.
• Deliver exceptional customer service and resolve inquiries.
• Collaborate with an international team to ensure a positive experience.

Connaissances

Greek fluency

English proficiency

Communication skills

Customer focus

Problem solving

Software proficiency

Teamwork

Customer service experience

Description du poste

at Mercier Consultancy

Mercier Consultancy is currently offering an exciting opportunity for a Greek and English Speaking Customer Support Specialist based in Bulgaria. This role is perfect for Greek-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.

Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.

Requirements

• Fluency in Greek (spoken and written).
• Good command of English (minimum B2 level).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Comfortable working with computers and multiple software applications.
• Ability to work independently as well as part of an international team.
• Previous experience in customer service, call centers, or customer support is an advantage but not required.
• Willingness to relocate to Bulgaria if currently living abroad.
• EU citizenship or a valid work permit for Bulgaria.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about our employees' well-being, invest in their future growth, and encourage fun and team-building initiatives!