Greek Speaking Customer Service Specialist - Work in Sofia, Fully Paid Relocatio

Employers from Greece; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Competitive salary

Relocation support

Health insurance options

Over 50 benefits

Job summary

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients.

The position requires fluency in Greek and English, a background in customer service, and strong communication skills.

Qualifications

• Experience in customer service or similar roles is preferred.
• Fluency in Greek and English, both written and spoken.
• Proficiency with common CRM systems and Office tools.

Responsibilities

• Respond promptly and professionally to customer inquiries in Greek via phone, email, and chat.
• Provide detailed information about products and services to clients.
• Resolve customer issues and complaints efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure a cohesive customer service experience.
• Keep abreast of new product developments, policies, and procedures.
• Engage in continuous training to improve skills and service quality.

Skills

Greek language

English language

Customer service

CRM experience

Microsoft Office

Team player

Relocation willing

Tools

CRM software

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients.

Responsibilities

• Respond promptly and professionally to customer inquiries in Greek via phone, email, and chat.
• Provide detailed information about our products and services to clients.
• Resolve customer issues and complaints efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the company’s CRM system.
• Collaborate with internal teams to ensure a cohesive customer service experience.
• Keep abreast of new product developments, policies, and procedures.
• Engage in continuous training to improve skills and service quality.

Requirements

• Fluency in Greek and English, both written and spoken.
• Previous experience in customer service or similar roles is preferred.
• Excellent interpersonal and communication skills.
• Ability to work independently and within a team environment.
• Proficiency with customer support platforms and Microsoft Office.
• Strong problem-solving skills and attention to detail.
• Willingness to relocate to Sofia, with full relocation support provided.
• A positive and professional approach to customer interaction.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)