Greek-Speaking Customer Support Specialist

Employers from Greece; United States; À distance; USD 9 600 - 15 000; Plein temps

Avantages offerts par ce poste

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

Relocation support

Performance Bonus

Multicultural office environment

Career development

Résumé du poste

Mercier Consultancy Group is seeking a Greek-speaking Customer Service Agent to join our international team in Sofia, Bulgaria. The role is on-site and requires relocation with a competitive salary package and full relocation support.

You will support customers via phone, email, and live chat, ensuring high-quality service and satisfaction for our global client base. Ideal candidates are native or fluent in Greek, proficient in English, with prior customer support experience and a proactive,

Qualifications

• Native or fluent Greek (spoken and written).
• Good command of English for multinational collaboration.

Responsabilités

• Deliver exceptional support to customers via phone, email, and live chat.
• Resolve inquiries with professional communication in Greek.
• Meet customer satisfaction targets to support growth and quality.
• Maintain records of interactions in CRM systems.
• Collaborate with international teams to optimize workflows.
• Identify opportunities to add value reflecting premium service standards.
• Adapt to evolving company policies and protocols.

Connaissances

Greek language

English language

Customer support

Problem solving

Relocation ready

Description du poste

Mercier Consultancy Group is seeking a Greek-speaking Customer Service Agent to join our international team in Sofia, Bulgaria. The role is on-site and requires relocation with a competitive salary package and full relocation support.

You will support customers via phone, email, and live chat, ensuring high-quality service and satisfaction for our global client base. Ideal candidates are native or fluent in Greek, proficient in English, with prior customer support experience and a proactive,