Greek-Speaking CS Specialist - Relocate to Sofia

Employers from Greece; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Competitive salary

Relocation support

Health insurance options

Over 50 benefits

Job summary

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients.

The position requires fluency in Greek and English, a background in customer service, and strong communication skills.

Qualifications

• Experience in customer service or similar roles is preferred.
• Fluency in Greek and English, both written and spoken.
• Proficiency with common CRM systems and Office tools.

Responsibilities

• Respond promptly and professionally to customer inquiries in Greek via phone, email, and chat.
• Provide detailed information about products and services to clients.
• Resolve customer issues and complaints efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure a cohesive customer service experience.
• Keep abreast of new product developments, policies, and procedures.
• Engage in continuous training to improve skills and service quality.

Skills

Greek language

English language

Customer service

CRM experience

Microsoft Office

Team player

Relocation willing

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients.

The position requires fluency in Greek and English, a background in customer service, and strong communication skills.