French-Speaking Customer Support Specialist | Paid Relocation to Sofia

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Paid comprehensive training provided

Career growth opportunities

Relocation assistance (including visa/

Job summary

Patrique Mercier Recruitment FR is seeking French-speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. You will handle inquiries via phone, email, and chat and contribute to high-quality service for a leading company.

Responsibilities include resolving customer issues, maintaining records, and collaborating with teams to improve processes. Relocation assistance and training are provided, with opportunities for growth in a welcoming international

Qualifications

• Fluency in French and English, both written and spoken.
• Experience in customer service is preferred.
• Strong communication and a customer-oriented mindset.
• Willingness to relocate to Sofia, Bulgaria.
• Proficiency with customer service tools and Microsoft Office.

Responsibilities

• Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries and issues related to products and services.
• Document interactions accurately and maintain up-to-date records.
• Collaborate with team members and other departments to resolve issues.
• Provide feedback to improve customer service processes.
• Stay informed about product knowledge and industry trends.

Skills

Bilingual French/English

Customer service experience

Strong communication

Detail oriented

Tools

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking French-speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. You will handle inquiries via phone, email, and chat and contribute to high-quality service for a leading company.

Responsibilities include resolving customer issues, maintaining records, and collaborating with teams to improve processes. Relocation assistance and training are provided, with opportunities for growth in a welcoming international