Greek Player Support Specialist — Relocation Covered

Employers from Greece; United States; Remote; USD 21,000 - 33,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Relocation support

Employee referrals

Career development

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Greek-speaking Player Support Specialist for Riot Games, based in Sofia with fully paid relocation. You will assist Greek-speaking players across channels, addressing issues efficiently and professionally.

You will work with cross-team colleagues to escalate complex problems, stay informed on Riot features, and contribute to improving support workflows and player satisfaction. Relocation costs are fully covered.

Qualifications

• Greek and English fluency required for written and verbal communication.
• Experience in customer support is preferred.
• Strong problem-solving and troubleshooting abilities.
• Willingness to relocate to Sofia with costs covered.
• Availability to work evenings and weekends.

Responsibilities

• Provide high-quality Greek-speaking player support via email, chat, and tickets.
• Troubleshoot account issues including login, recovery, payments.
• Document interactions in the ticketing system.
• Communicate Riot Games policies clearly to players.
• Escalate complex problems to other teams as needed.
• Stay updated on Riot features and community trends.
• Help improve support workflows and player satisfaction.

Skills

Greek fluency

English fluency

Customer support

Problem solving

Gaming passion

Communication skills

Relocation willingness

Flexible hours

Tools

Ticketing systems

Job description

Patrique Mercier Recruitment By Nellie is seeking a Greek-speaking Player Support Specialist for Riot Games, based in Sofia with fully paid relocation. You will assist Greek-speaking players across channels, addressing issues efficiently and professionally.

You will work with cross-team colleagues to escalate complex problems, stay informed on Riot features, and contribute to improving support workflows and player satisfaction. Relocation costs are fully covered.