Greek Customer Support Specialist | $21/hr

Herff Jones; Warwick (RI); On-site; USD 24,000 - 34,000; Full time

Job summary

Herff Jones in Warwick, RI is seeking a Greek Customer Service Support representative. The role focuses on providing excellent customer service to Greek organizations, entering orders, and organizing production paperwork in a timely manner.

The candidate will respond to inquiries, resolve issues, and maintain accurate records while collaborating with other departments to ensure smooth order processing and shipping. English proficiency and strong multitasking abilities are essential.

Qualifications

• Experience in customer service or call center preferred.
• Excellent written and verbal communication skills.
• Must speak and read English.
• Meticulous attention to detail; able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Process and enter orders and manage production paperwork accurately.
• Respond to customer inquiries and provide timely, accurate information.
• Build rapport with customers and maintain records of interactions.
• Coordinate with other departments to resolve issues and share insights.
• Assist with order processing, shipment tracking, and returns/exchanges.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma/GED

Tools

Zendesk

MS Excel

MS Word

Email

Internet

Job description

Herff Jones in Warwick, RI is seeking a Greek Customer Service Support representative. The role focuses on providing excellent customer service to Greek organizations, entering orders, and organizing production paperwork in a timely manner.

The candidate will respond to inquiries, resolve issues, and maintain accurate records while collaborating with other departments to ensure smooth order processing and shipping. English proficiency and strong multitasking abilities are essential.