Graveyard Slot Operations Supervisor

Caesars Entertainment; Stateline (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

Caesars Entertainment is seeking a Graveyard Slot Operations Supervisor to lead the Slot team on the graveyard shift. You will oversee daily reporting, Title 31 paperwork, and ensure guest service excellence on the casino floor.

You will coach, train, and evaluate Slot Attendants and Supervisors, manage staffing and shifts, and participate in hiring decisions while upholding all internal controls and procedures.

Qualifications

• 5+ years in a Supervisory or Management position.
• Strong leadership skills.
• Strong communication skills (written, verbal and presentation).
• Proficient with MS Word and MS Excel.
• Familiarity with SDS, STC and HETCMS.
• Professional attitude and leads by example.
• Ability to move around casino floor and office.

Responsibilities

• Monitors all departments on an assigned shift to ensure seamless guest service.
• Promotes guest development and supports customer and employee satisfaction.
• Maintains the highest standard of customer service and integrity in the Slot department.
• Coaches personnel in proper behaviors and duties; trains Slot Attendants and Supervisors.
• Implements casino procedures relating to Slot operations and conducts evaluations.
• Maintains work schedules and staffing levels; assists in hiring decisions.
• Witnesses and verifies jackpot amounts and wallet counts.
• Assists in managing hiring, promotions, training, and separation decisions.

Skills

Leadership

Communication

MS Word

MS Excel

SDS

STC

HETCMS

Education

College education preferred

Job description

Caesars Entertainment is seeking a Graveyard Slot Operations Supervisor to lead the Slot team on the graveyard shift. You will oversee daily reporting, Title 31 paperwork, and ensure guest service excellence on the casino floor.

You will coach, train, and evaluate Slot Attendants and Supervisors, manage staffing and shifts, and participate in hiring decisions while upholding all internal controls and procedures.