Graduation Technician (S03307)

Montgomery College; Rockville (MD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Tuition assistance

Educational assistance

Wellness programs

Job summary

Montgomery College is seeking a Full-time Graduation Technician in the Records & Registration Office. The role requires conducting degree audits, processing graduation applications, and assisting with transcript requests and course substitutions.

The position operates on a set schedule and includes front-counter, phone, video conferencing, and email duties. Ideal candidates will have a high school diploma or GED, and at least three years of general office experience.

Qualifications

• Three (3) years of general office experience.
• Skill in oral and written communication, interpersonal relationships, and data entry.
• Proficiency with Microsoft Office Suite and basic computer skills.

Responsibilities

• Execute the degree audit process for all prospective graduates and manage graduation applications.
• Develop graduation reports for staff, faculty, and administrators.
• Coordinate commencement materials and induct Phi Theta Kappa designations for graduates.
• Provide graduation information to prospective graduates via email, mailings, and in person.

Skills

Three years office experience

Oral and written communication

Interpersonal skills

Data entry

Education

High School diploma or GED

Equivalent education/experience

Tools

Microsoft Office Suite

Job description

Job Description

Montgomery College, Takoma Park/Silver Spring Campus, seekscandidates for a Full-time Graduation Technician in the office ofRecords & Registration. The work schedule is Monday, Wednesday,Thursday, Friday from 8:30 am – 5:00 pm and Tuesday from 10:00 am –6:30 pm . This is a Bargaining, Non-exempt, Grade 21 position. Fornon-exempt positions, you are not eligible to work a secondary jobat Montgomery College. Montgomery College promotes and creates aworking and learning environment rooted in the basic tenets offairness, belonging, and inclusiveness.

Under general supervision, conduct degree audits to determinestudent eligibility for graduation, send graduation information tostudents, and process graduation applications and coursesubstitution forms.

Assist Records and Registration staff with grade changes,transcript requests, and course registration. Service is providedthrough in-person front counter service, phone video conferencingand email conversations to students and the general public.

The work of this job class entitles the performance of specificrules, regulations or procedures and typically includes a completeportion of an assignment of broader scope. The work product orservice influences the accuracy, reliability, or acceptability offurther processes or services. Duties involve a variety ofprocesses, methods and decisions regarding what needs to be done,which may depend on examination of the subject matter. The chosencourse of action may have to be selected from severalalternatives.

Contacts are with the general public, faculty, students, Recordsand Registration staff, Central Receiving staff, and vendors.

Duties include but are not limited to:

• Execute the degree audit process for all prospective graduates,collecting graduation applications, entering prospective graduatesin the database, analyzing program requirements to determineeligibility, notifying applicants about graduation status, andordering diploma and certificates for prospective graduates.
• Develop graduation reports for staff, faculty, andadministrators.
• Develop list of graduates for the commencement programincluding Phi Theta Kappa and honors designations. Enter Phi ThetaKappa inductees into the database.
• Provide graduation information to prospective graduates aboutdate, time and place for commencement through emails, mailings,in-person contact and through participation in graduationfairs.
• Participate on the Commencement Committee in preparation forthe commencement exercises. Assist with commencement rehearsal andcommencement ceremonies.
• Provide graduation status verifications and invitation lettersfor prospective graduates.
• Process student registrations for credit courses, makingdecisions on all requests for waiver and determine the validity ofspecial permissions granted by other offices or make independentdecisions when appropriate.
• Assist the Records & Registration Office at the frontcounter on a regular schedule.
• Respond to inquiries regarding graduation status, commencementceremony and credit-class offerings, registration procedures, andacademic regulations in-person, by email, and by phone.
• Release information from student academic records in accordancewith college policy and relevant state and federal laws, includingrelease of official transcripts and verification ofenrollment.
• Receive, evaluate and process all course substitutions.
• Perform other duties as assigned.

Required Qualifications:

• High School diploma or G.E.D.
• Three (3) years of general office experience.
• The equivalent combination of education, training,certification and/or experience that provides the requiredknowledge and expertise to perform the essential functions of thejob may be considered.
• Eligible applicants must currently be authorized to work in theUnited States and not require employer visa sponsorship.

Preferred Qualifications:

• Experience working in higher education.
• Knowledge of internal and external customer service principlesand practices.
• Proficiency in using a personal computer and softwareapplications including Microsoft Office Suite.
• Skill in oral and written communication, interpersonalrelationships, and data entry.

Hiring Range:

$24.40 - $31.71 hourly. Initial salaryplacement for new hires falls between the minimum and midpoint ofthe range and is based on relevant candidate experience andinternal equity. The maximum salary for this position is $39.01hourly.

For degrees earned outside of the U.S., a copy of your educationequivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at thetime of hire:

• Successful completion of a background check and degreeverification (if applicable).
• Participation in a Maryland State Retirement System plan(Pension or Optional Retirement Plan, depending on the position).If you are already retired from the Maryland State RetirementSystem, you may not enroll in a Maryland State Retirement Systemplan at Montgomery College and may have earn ings restrictions,per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in thejob application or interview process, please contact HumanResources and Strategic Talent Management at 240-567-5353 or [e-mail] . We require at least twoweeks advance notice to enable us to provide the requestedaccommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date

Wednesday, October 21, 2026