Graduate Programs Analyst: Business Operations & Enrollment

San Jose State University; San Jose (CA); On-site; USD 58,000 - 64,000; Full time

Job summary

San Jose State University seeks an Administrative Analyst/Specialist to support Lucas College of Business graduate programs. You will manage enrollment data, coordinate registrations, and handle sensitive student records, while collaborating with campus offices and faculty.

The role emphasizes data-driven process improvements, supporting graduate certificates and Open University initiatives, with emphasis on service excellence and policy compliance.

Qualifications

• Bachelor's degree or equivalent training required.
• Administrative work experience involving study, analysis, and/or evaluation leading to policy or program improvements.

Responsibilities

• Monitor student enrollment from admitted status through graduation.
• Coordinate course registration, academic standing, and degree candidacy.
• Plan and implement registration and tracking for Open University students.
• Communicate College and University requirements via multiple mediums.
• Maintain and update student program records and files.

Skills

Customer service

Oral communication

Interpersonal skills

Data analysis

Time management

Policy interpretation

Cross-functional collaboration

Confidentiality

Problem solving

Education

Bachelor's degree or equivalent training

Tools

Zoom

MS Office

OnBase

DocuSign

MySJSU

Job description

San Jose State University seeks an Administrative Analyst/Specialist to support Lucas College of Business graduate programs. You will manage enrollment data, coordinate registrations, and handle sensitive student records, while collaborating with campus offices and faculty.

The role emphasizes data-driven process improvements, supporting graduate certificates and Open University initiatives, with emphasis on service excellence and policy compliance.