Graduate Admissions IT & Analytics Specialist (CRM & SQL)

Georgia State University; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

Georgia State University is seeking an Information Systems Specialist, Intermediate to join the Provost's Office and the Associate Provost for Graduate Programs. The role supports Graduate Admissions and APGP by maintaining and optimizing admissions CRM technology and developing reports.

The position will use SQL and other tools to analyze admissions data and program quality, and will create training materials for Slate while assisting with technology training across graduate programs.

Qualifications

• Bachelor's degree and two years of related experience or equivalent.
• Knowledge of CRM systems and Argos is preferred.
• Supervisory, organizational and analytical skills expected.

Responsibilities

• Monitor data exchange with the CRM (Banner and prospect list) and resolve issues.
• Build CRM import templates and export queries.
• Manage the contact consolidation/merge process.
• Create and maintain reports/queries to assess performance and efficiency—SQL may be required.
• Maintain/configure CRM operations to improve workflow and user experience.
• Create training materials for Slate and conduct training sessions on admissions tech.
• Perform data analysis and reporting using SQL/PLSQL and other tools.
• Develop reports evaluating admissions, retention, and program quality in graduate programs.
• Perform other related duties as assigned.

Skills

Supervisory skills

Organizational skills

Analytical skills

Education

Bachelor's degree

Tools

CRM Systems

Argos

Job description

Georgia State University is seeking an Information Systems Specialist, Intermediate to join the Provost's Office and the Associate Provost for Graduate Programs. The role supports Graduate Admissions and APGP by maintaining and optimizing admissions CRM technology and developing reports.

The position will use SQL and other tools to analyze admissions data and program quality, and will create training materials for Slate while assisting with technology training across graduate programs.