Graduate Admissions Data & CRM Specialist

Georgia State University

Atlanta (GA)

On-site

USD 45,000 - 55,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Tuition assistance

Retirement plan

Professional development

Job summary

Georgia State University in Atlanta seeks an Information Systems Specialist, Intermediate to support Graduate Admissions and the Associate Provost for Graduate Programs. You will optimize admissions CRM workflows, develop reports, and create training materials for Slate while assisting with analytics for admissions and program quality.

The role involves maintaining CRM data exchanges, building import/export templates, and producing actionable insights using SQL and other tools.

Qualifications

Minimum Requirements: Bachelor's degree and two years of related experience, or a combination of education and related experience.
Preferred Hiring Requirements: Demonstrate supervisory, organizational and analytical skills; must be knowledgeable in CRM Systems and Argos.

Responsibilities

Monitor the exchange of data with the CRM (Banner and prospect list) and resolve errors/issues.
Build CRM import templates and export queries.
Manage the contact consolidation/merge process.
Create and maintain reports/queries to assess performance, productivity, and efficiencies; SQL may be required.
Maintain and configure the CRM to increase workflow efficiency and user experience.
Create training materials for Slate and assist with training sessions on admissions technologies.
Perform data analysis and reporting using SQL/PLSQL/Crystal as needed.
Develop reports for evaluating admissions, retention, and program quality.