Governor's Club Lounge Attendant

The Madison Concourse Hotel; Bowens Addition (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free employee parking

Free employee meal

Discounted hotel rooms

401-K matching retirement plan

Paid time off

$1,000 Employee Referral Bonus

Cash Advance

Up to 30% off hotel rooms at GreatWolf

Pet Insurance

Inclusive work environment

Job summary

The Madison Concourse Hotel in Madison, WI seeks a Governor's Club Lounge Attendant for the evening shift (3pm-11pm). You will help maintain the Governors Club Lounge, set up the buffet, greet guests, and recommend local dining and activities.

The role offers a starting wage of $17/hour with gratuity eligibility and full-time benefits. A people-focused hospitality mindset and knowledge of Madison are valued to enhance guest experiences.

Qualifications

• Previous hotel or related experience preferred.
• People-person with a passion for hospitality.
• Familiar with Madison – where to eat, what to see, and how to have fun!

Responsibilities

• Set up and maintain the buffet with appetizers and desserts prepared fresh by our culinary team.
• Light cleaning to maintain the cleanliness of the Governor's Club Lounge.
• Refresh complimentary amenities for our guests throughout the evening.
• Assisting guests with any questions they have about the hotel or surrounding area.
• Acting as a concierge to make recommendations for things to do and see around Madison.
• Flexibility to jump into additional tasks as needed.

Skills

People-person

Hospitality

Guest service

Madison knowledge

Education

High School or better

Job description

The Madison Concourse Hotel
1 West Dayton Street
Madison, WI 53703, USA

Description

Guests in The Madison Concourse Hotel's beautiful Governor's Club Lounge e njoy complementary breakfast, top-shelf cocktails, hors d’oeuvres and desserts in the private lounge with a breathtakingview of the State Capitol. As a Governor's Club Lounge Attendant, you play a part in making this a great Madison experience for our guests! We're looking for a true people-person with knowledge of Madison to give our guests recommendations for food, fun, and other things to do while in our wonderful city.

Details

• Full time, evening position
• Hours: 3pm-11pm (including weekends and holidays)
• Starting wage: $17/hour; this role is eligible for gratuity
• Flexibility in scheduling is a must!

Some of the things you'll be in charge of:

• Set up and maintain the buffet with appetizers and desserts prepared fresh by our culinary team.
• Light cleaning to maintain the cleanliness of the Governor's Club Lounge.
• Refresh complimentary amenities for our guests throughout the evening.
• Assisting guests with any questions they have about the hotel or surrounding area.
• Acting as a concierge to make recommendations for things to do and see around Madison.
• Flexibility to jump into additional tasks as needed.

Qualifications

• Previous hotel or related experience preferred.
• People-person with a passion for hospitality
• Familiar with Madison- where to eat, what to see, and how to have fun!

Qualified applicants must be able to complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

We hire the most highly qualified people available and provide a competitive benefits package which includes:

• Free employee parking
• Free employee meal
• Discounted hotel rooms
• 401-K matching retirement plan
• Paid time off
• $1,000 Employee Referral Bonus
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada!
• Pet Insurance for all employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

Full-time positions also offer:

• Vision insurance
• Company-paid basic life insurance and short-term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state, and local laws.

Qualifications

Behaviors

Required

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

: Shows intense and eager enjoyment and interest

Motivations

Required

Flexibility

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter

: Inspired to perform without outside help

Preferred

Growth Opportunities

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Education

Required

High School or better.

Experience

Required

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.