Government Satellite Internet Account Manager

SpaceX; Bastrop (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceX seeks a Starlink Account Manager for State & Local Government to own a portfolio of public sector customers from contract signature through activation and ongoing growth. You will liaise with cross-functional teams to ensure commitments, drive revenue opportunities, and deliver high-value service.

The role requires a proactive self-starter with strong communication and relationship-building skills, capable of navigating complex contracts and multi-stakeholder environments across

Qualifications

• Bachelor's degree or high school diploma with 5+ years in relevant roles.
• 3+ years in account management, customer success, or business operations.
• 1+ years working with government customers.

Responsibilities

• Be the primary contact for a portfolio of government customers from contract signing onward.
• Deliver impeccable customer service and manage expectations with stakeholders.
• Identify requirements and communicate feedback to influence product and process changes.
• Retain and grow account value while forecasting revenue accurately.

Skills

Account management

Customer success

Business operations

Education

Bachelor's degree

High school diploma or equivalent

Job description

SpaceX seeks a Starlink Account Manager for State & Local Government to own a portfolio of public sector customers from contract signature through activation and ongoing growth. You will liaise with cross-functional teams to ensure commitments, drive revenue opportunities, and deliver high-value service.

The role requires a proactive self-starter with strong communication and relationship-building skills, capable of navigating complex contracts and multi-stakeholder environments across