Enterprise Federal Accounts Manager (Starlink)

InvestedintheMission; Redmond (WA); On-site; USD 115,000 - 185,000; Full time

Job summary

SpaceX in Redmond, WA, is seeking an experienced Starlink Account Manager to lead a federal government portfolio from contract signature through onboarding, activation, retention and growth, helping large enterprises leverage Starlink capabilities.

The ideal candidate has 4+ years in account management or government-facing roles, strong relationship skills, and proven ability to drive cross-functional initiatives and complex contracts to successful outcomes.

Qualifications

• Bachelor's degree; OR high school diploma/equivalency with 5+ years of relevant experience.
• 4+ years of account management, customer success, or business operations.
• 1+ years working with government customers.

Responsibilities

• Act as the primary contact for a federal government customer portfolio from contract signature onwards.
• Deliver impeccable customer service, build relationships, and manage expectations.
• Identify requirements, communicate feedback internally, and drive growth and retention.
• Lead cross-functional initiatives and manage risks to realize forecasted revenue.

Skills

Account management

Customer success

Government customers

Cross-functional collaboration

Education

Bachelor's degree

Job description

SpaceX in Redmond, WA, is seeking an experienced Starlink Account Manager to lead a federal government portfolio from contract signature through onboarding, activation, retention and growth, helping large enterprises leverage Starlink capabilities.

The ideal candidate has 4+ years in account management or government-facing roles, strong relationship skills, and proven ability to drive cross-functional initiatives and complex contracts to successful outcomes.