Government Front Desk & Admin Specialist

Central Minnesota Jobs and Training Services, Inc.; Brooklyn Center (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

The City of Brooklyn Center is seeking a Customer Service Representative to be a primary contact at City Hall, delivering friendly, inclusive service to residents and visitors, processing payments, directing inquiries, and helping maintain a welcoming environment.

Responsibilities include answering phones, responding to questions, maintaining front-desk professionalism, and providing administrative support to the City Manager and Human Resources, including calendar management and routine office

Responsibilities

• Process payments and direct visitors to the appropriate departments.
• Answer phone calls and respond to questions to ensure a positive customer experience.
• Maintain a professional, friendly front-desk atmosphere with courtesy and professionalism.
• Provide administrative support to the City Manager, including calendar management.
• Provide administrative support to Human Resources.

Job description

The City of Brooklyn Center is seeking a Customer Service Representative to be a primary contact at City Hall, delivering friendly, inclusive service to residents and visitors, processing payments, directing inquiries, and helping maintain a welcoming environment.

Responsibilities include answering phones, responding to questions, maintaining front-desk professionalism, and providing administrative support to the City Manager and Human Resources, including calendar management and routine office