Front Desk Receptionist - Bilingual

Good Shepherd Services, Ltd; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Good Shepherd Services, Ltd in Brooklyn, NY is seeking a Front Desk Receptionist to provide daily front desk support and perform clerical duties, including answering calls, greeting visitors, mail, and data entry. This full-time, 35-hour-per-week role reports to the Senior Division Coordinator and requires a high school diploma; bilingual Spanish-English preferred; valid NYS driver’s license preferred.

Salary is $40,000 to $50,000 per year, with non-exempt status; hours are Monday-Thursday

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Valid, clean NYS driver’s license preferred.
• Bilingual Spanish English preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.

Responsibilities

• Provide front desk office support as needed, including answering and directing incoming calls and visitors.
• Sort and distribute incoming and outgoing general mail.
• Receive packages (Amazon, FedEx, etc.).
• Process clerical material, including typing, copies, and filing program and administrative correspondence and email updates.
• Assist in entering data into the appropriate system (Excel, DOP Connect).
• Update front desk materials for distribution to visitors (fliers and referrals).
• Maintain inventory of office, kitchen, and building supplies.
• Attend all relevant meetings, trainings, and workshops as needed.
• Assist with petty cash, MetroCards, check requests, and credit card reconciliation.
• Responsible for the agency vehicle sign-out log, checklist, and maintenance update.
• Update and manage Building Calendar for space, office, and van reservations.
• Additional tasks as needed

Skills

Microsoft Office

Excel

Outlook

Databases

Hand-held devices

Communication skills

Bilingual Spanish-English

Trauma-informed approach

Education

High School Diploma or GED

Associate degree

Job description

The

Front Desk Receptionist

provides daily ongoing support on all front desk matters and is responsible for the performance of all clerical and administrative duties as outlined below.

REPORTS TO:

Senior Division Coordinator

LOCATION:

692 Blake Ave, Brooklyn, NY 11207

HOURS:

35 Hours/Week, Non-Exempt (Monday-Thursday 10a-6p and Friday 9a-5p)

Salary:

$40,000 / year - $50,000 / year

Major Duties

• Provide front desk office support as needed, including but not limited to answering and appropriately directing incoming calls and visitors.
• Sort and distribute incoming and outgoing general mail.
• Receive packages (Amazon, FedEx, etc.)
• Process clerical material, including but not limited to typing, making copies, and filing program and administrative correspondence and email updates.
• Assist in entering data into the appropriate system as needed (Excel, DOP Connect)
• Responsible for updating front desk materials for distribution to visitors such as fliers and referrals posting.
• Maintain inventory of office, kitchen, and building supplies.
• Attend all relevant meetings, trainings, and workshops as needed
• Assist with the preparation of petty cash, MetroCards, check requests, and credit card reconciliation
• Responsible for the agency vehicle sign-out log, checklist, and maintenance update
• Responsible for updating and managing the Building Calendar to reflect request submitted for space, office, and van reservation.
• Additional tasks as needed

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• Valid, clean NYS driver’s license preferred.
• Bilingual Spanish English preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.