Customer Service Representative - Brooklyn Center

Central Minnesota Jobs and Training Services, Inc.; Brooklyn Center (MN); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

The City of Brooklyn Center is seeking a Customer Service Representative to be a primary contact at City Hall, delivering friendly, inclusive service to residents and visitors, processing payments, directing inquiries, and helping maintain a welcoming environment.

Responsibilities include answering phones, responding to questions, maintaining front-desk professionalism, and providing administrative support to the City Manager and Human Resources, including calendar management and routine office

Responsabilités

• Process payments and direct visitors to the appropriate departments.
• Answer phone calls and respond to questions to ensure a positive customer experience.
• Maintain a professional, friendly front-desk atmosphere with courtesy and professionalism.
• Provide administrative support to the City Manager, including calendar management.
• Provide administrative support to Human Resources.

Description du poste

Job Posting

The Customer Service Representative serves as one of City Hall’s primary points of contact for residents and visitors. This position provides exceptional customer service and helps foster a welcoming, inclusive, and helpful environment. Responsibilities include processing payments, directing visitors to the appropriate departments, answering phone calls and responding to questions, and ensuring a positive customer experience.

The Customer Service Representative maintains a professional and friendly atmosphere in the front desk area and handles all interactions with courtesy and professionalism. Work is performed in accordance with established policies, procedures, and applicable regulations.

In addition to providing front-desk customer service, this position provides administrative support to the City Manager, including calendar management and answering phone calls, as well as administrative support to Human Resources.

Learn and apply: https://www.governmentjobs.com/careers/brooklyncenter

Benefits information is not available for this position. Please contact the city directly for this information.