Front Desk & Customer Service Specialist — Growth

Mains'l Services; Brooklyn Park (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid on-the-job training

Education Assistance – up to $2,000 $9

401(k) and matching

Sick time

Paid Time Off

Health Insurance – including dental и

Life Insurance

Health Savings Account

Opportunities for growth and expansion

Job summary

Mains’l Services in Brooklyn Park, MN is hiring a Customer Service Specialist (Front Desk Associate) to greet visitors, answer calls, and provide information with warmth and professionalism.

This in-office role requires strong communication, basic software skills (Word, Excel, PowerPoint, Outlook), and the ability to multi-task in a fast-paced environment. Benefits include paid training, health insurance, 401(k), and education assistance.

Qualifications

• Previous Customer Service or Administrative Experience Preferred.
• Associate's Degree Preferred.
• Proficiency in Word, Excel, PowerPoint, Outlook.
• Ability to multi-task, prioritize, and work in a fast-paced environment.
• Strong verbal, written, and listening communication skills.
• Comfortable using office equipment such as postage machines, copiers, fax machines, and scanners.

Responsibilities

• Greet visitors, vendors, and employees in a friendly and professional manner.
• Provide forms and information to those who request them.
• Support current employees with questions about online training.
• Receive and share feedback from visitors and employees.
• Answer, screen, and forward incoming calls, providing basic information.
• Monitor voicemails and faxes, forwarding messages to the appropriate person.
• Maintain office equipment and supplies.
• Follow office procedures for opening/closing, cleaning, and visitor protocols.

Skills

Customer service

Administrative support

Multitasking

Communication

Education

Associate's degree

Tools

Word

Excel

PowerPoint

Outlook

Job description

Mains’l Services in Brooklyn Park, MN is hiring a Customer Service Specialist (Front Desk Associate) to greet visitors, answer calls, and provide information with warmth and professionalism.

This in-office role requires strong communication, basic software skills (Word, Excel, PowerPoint, Outlook), and the ability to multi-task in a fast-paced environment. Benefits include paid training, health insurance, 401(k), and education assistance.