Community Recreation Front Desk & Programs Specialist

City of Brooklyn Park; Minneapolis (MN); On-site; USD 22,000 - 34,000; Part time

Job summary

City of Brooklyn Park seeks a Specialist - Welcome Team Services to support front desk operations and community program delivery at Zanewood Recreation Center. You will assist with services, rentals, and data entry while ensuring a welcoming, safe environment for youth, teens and families.

The role is seasonal, with evening shifts and possible weekend hours; strong cash handling, communication, and de-escalation skills are essential.

Qualifications

• Requires interaction with the public and strong customer service skills.
• Cash handling experience and ability to manage money securely.
• Ability to work with youth, teens and diverse groups.
• Must be able to handle emergencies calmly and professionally.

Responsibilities

• Provide customer service and front desk support.
• Distribute community resources and information materials.
• Maintain order and safety; complete reports as needed.
• Assist senior staff and participate in staff meetings and trainings.
• Open/close facility and support rental groups; data entry and program evaluations.

Skills

Customer service

De-escalation

Effective communication

Diversity awareness

Teen engagement

Education

High school diploma or equivalent

Tools

Rec Trac

Job description

City of Brooklyn Park seeks a Specialist - Welcome Team Services to support front desk operations and community program delivery at Zanewood Recreation Center. You will assist with services, rentals, and data entry while ensuring a welcoming, safe environment for youth, teens and families.

The role is seasonal, with evening shifts and possible weekend hours; strong cash handling, communication, and de-escalation skills are essential.