Government Collections Specialist — Commission Eligible

CBE Companies; Cedar Falls (IA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Tuition reimbursement

Referral bonuses

Commissions potential

Excellent training and support

Job summary

CBE Companies in Cedar Falls, Iowa, is hiring a Government Collection Specialist. The role handles a high-volume call center environment, focusing on customer service and account resolutions. Training and advancement are emphasized as part of a strong team culture.

The position offers market wages with potential commissions, and promotes ongoing development, with an emphasis on listening, problem-solving, and documentation accuracy. Energetic learners welcome.

Qualifications

• Must have U.S. Citizenship or 3-year legal residence.
• High school diploma or GED required.
• Location: Cedar Falls, Iowa.
• Full-time employment status.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide excellent customer service to all consumers and third parties.
• Handle 100–150 calls per day in a call center environment.
• Be a problem-solver and work with consumers to resolve accounts.
• Meet productivity, schedule adherence, and quality expectations.
• Assist management with performance analytics and professional growth.

Skills

Motivated

Engaged

Disciplined

Personable

Competitive

Problem solver

Eager

Outgoing

Reliable

Effective Communicator

Education

High school or GED

Job description

CBE Companies in Cedar Falls, Iowa, is hiring a Government Collection Specialist. The role handles a high-volume call center environment, focusing on customer service and account resolutions. Training and advancement are emphasized as part of a strong team culture.

The position offers market wages with potential commissions, and promotes ongoing development, with an emphasis on listening, problem-solving, and documentation accuracy. Energetic learners welcome.