Bilingual Government Collections Pro

CBE Companies; Cedar Falls (IA); On-site; USD 57,308,000 - 74,501,000; Full time

Benefits offered by this job

Tuition reimbursement

Commission potential

Excellent benefits

Job summary

CBE Companies in Cedar Falls, IA is seeking a Bilingual Government Collection Specialist to assist consumers with resolving their accounts while following all applicable debt collection laws. The role offers an excellent starting wage with potential for commission, paid training, and opportunities for advancement within a long-standing organization.

The position requires U.S. citizenship or a 3-year legal residence and a high school diploma or GED.

Qualifications

• Must have U.S. Citizenship or 3-year legal residence.
• Excellent communication and listening skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Provide excellent customer service on inbound/outbound calls.
• Handle 100–150 calls per day in a call center or remote setting.
• Identify resolutions for accounts and document interactions accurately.
• Meet productivity, schedule adherence, and quality expectations.
• Support personal growth and collaborate with coworkers.

Skills

Motivated

Engaged

Disciplined

People skills

Effective Communicator

Team Player

Education

High school or GED

Job description

CBE Companies in Cedar Falls, IA is seeking a Bilingual Government Collection Specialist to assist consumers with resolving their accounts while following all applicable debt collection laws. The role offers an excellent starting wage with potential for commission, paid training, and opportunities for advancement within a long-standing organization.

The position requires U.S. citizenship or a 3-year legal residence and a high school diploma or GED.