GovCloud Cloud Operations Engineer (Regulated Infra)

Marsh; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud environments and critical applications in Louisville, Kentucky. This full-time role focuses on day-to-day cloud operations, server administration (Windows and/or Linux), incident resolution, change management, and security compliance in a regulated environment.

You will own a portfolio of work from definition to execution, collaborating with internal and vendor teams to maintain reliable operations, drive continuous

Qualifications

• US citizen required.
• Hands-on experience supporting AWS environments.
• Proficiency in Windows and/or Linux server administration.
• Solid understanding of AWS cloud infrastructure concepts (compute, storage, networking, security groups, DNS, IAM).
• Familiarity with security and compliance controls in a regulated environment.
• Ability to troubleshoot across infrastructure and application layers.
• Strong communication and documentation skills.
• Ability to work independently and collaboratively on routine tasks and projects.

Responsibilities

• Manage AWS GovCloud deployment, configuration, and management.
• Monitor health and performance; respond to alerts and escalate as needed.
• Perform patching, upgrades, and maintenance through change management processes.
• Troubleshoot infrastructure issues across compute, storage, networking, DNS, IAM.
• Support incident management and root-cause analysis within SLA expectations.
• Maintain security and operational standards, including auditing readiness.
• Collaborate with cross-functional and vendor teams for fixes and escalations.
• Create and maintain configuration and procedure documentation.
• Identify operational improvements and cost optimizations.
• Independently own a portfolio of work; participate in rotating weekly on-call.

Skills

AWS GovCloud

Windows Server

Linux Server

Incident management

Change management

Automation

Documentation

Scripting

Audit experience

On-call rotation

Tools

CloudWatch

AWS

DNS

IAM

ITIL tools

Job description

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud environments and critical applications in Louisville, Kentucky. This full-time role focuses on day-to-day cloud operations, server administration (Windows and/or Linux), incident resolution, change management, and security compliance in a regulated environment.

You will own a portfolio of work from definition to execution, collaborating with internal and vendor teams to maintain reliable operations, drive continuous