GovCloud Cloud Operations Engineer

Marsh; Westlake (TX); Híbrido; USD 120.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Onsite collaboration

Descripción de la vacante

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud environments and critical apps. This full-time role covers day-to-day cloud operations, server administration, incident resolution, change and problem management, patching, monitoring and security compliance in a regulated setting.

You will work with cross-functional and vendor teams, document configurations, and pursue automation and cost optimization while contributing to audit readiness.

Formación

• US citizen required.
• Hands-on experience supporting AWS GovCloud.
• Windows or Linux server administration.
• Solid understanding of AWS compute, storage, networking, IAM.
• Familiarity with security controls in regulated environments.
• Strong communication and documentation skills.
• Able to work independently and with teams.
• Experience with ITIL incident, change and problem management.
• Automation or scripting experience.
• Familiarity with FEDRAMP/GovRamp is a plus.

Responsabilidades

• Manage and support deployment, configuration, and management of AWS GovCloud infra.
• Monitor health, performance, and utilization; respond to alerts.
• Perform patching, upgrades, maintenance and change-controlled tasks.
• Troubleshoot infrastructure issues across compute, storage, networking, DNS, IAM.
• Support incident management and root cause analysis within SLAs.
• Maintain security/compliance through controls, logging and patching status.
• Collaborate with cross-functional and vendor teams for fixes.
• Create and maintain configuration/procedure documentation.
• Identify operational improvements and automation opportunities.
• Identify cost-optimization opportunities.
• Own portfolio of work and projects from planning to execution.
• Support audit activities with findings and documentation.
• Participate in rotating weekly on-call.

Conocimientos

AWS GovCloud

Windows/Linux admin

Incident management

Documentation

Security/compliance

Automation scripting

Team collaboration

Herramientas

CloudWatch

Descripción del empleo

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud environments and critical apps. This full-time role covers day-to-day cloud operations, server administration, incident resolution, change and problem management, patching, monitoring and security compliance in a regulated setting.

You will work with cross-functional and vendor teams, document configurations, and pursue automation and cost optimization while contributing to audit readiness.