AWS GovCloud Cloud Operations Engineer

Marsh; Phoenix (AZ); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud and critical applications. The role covers day-to-day cloud operations, server administration, incident and change management, patching, monitoring, and security compliance in a regulated environment. US citizenship is required.

The candidate will own a portfolio of work, coordinate with internal and vendor teams, and contribute to automation, cost optimization, and documentation. Hybrid work arrangement is available.

Qualifications

• Hands-on AWS experience, including GovCloud environments.
• Proficiency in Windows and/or Linux server administration.
• Experience with incident, change, and problem management in regulated environments.
• Ability to create thorough documentation and operate with vendor teams.

Responsibilities

• Manage and support AWS GovCloud infrastructure (compute, storage, networking).
• Monitor health and performance, respond to alerts, escalate issues as needed.
• Perform patching, maintenance and change management tasks.
• Troubleshoot infrastructure issues across compute, storage, networking, DNS, IAM, and connectivity.
• Support incident management and root-cause analysis within SLA.
• Maintain security and operational compliance, including audits.
• Coordinate fixes with cross-functional and vendor teams.
• Document configurations and procedures comprehensively.
• Identify automation and cost-optimization opportunities.
• Own portfolio of work from plan to execution.
• Support audit activities with findings and documentation.
• Participate in rotating weekly on-call schedule.

Skills

AWS

Windows server

Linux server

Incident management

Documentation

Automation

Security compliance

Audit support

On-call rotation

Cloud monitoring

Tools

CloudWatch

GovCloud tooling

ITIL processes

Job description

Marsh is seeking a Cloud Operations Engineer to support AWS GovCloud and critical applications. The role covers day-to-day cloud operations, server administration, incident and change management, patching, monitoring, and security compliance in a regulated environment. US citizenship is required.

The candidate will own a portfolio of work, coordinate with internal and vendor teams, and contribute to automation, cost optimization, and documentation. Hybrid work arrangement is available.