Goodyear Logistics Dispatcher: Routing & Customer Support

Control Transportation Services; Goodyear (AZ); On-site; USD 40,000 - 48,000; Full time

Job summary

Control Transportation Services, Inc. dba Summit Delivery Services in Goodyear, AZ is seeking an administrative dispatcher. The role focuses on dispatching independent contractors, auditing reports, and supporting routing systems to meet client needs.

The ideal candidate will know Goodyear and surrounding areas, be proficient in Microsoft Excel, and handle daily duties with strong problem-solving and customer service skills.

Qualifications

• Geographical knowledge of Goodyear AZ and surrounding area is required.
• Experience using Microsoft Excel to manage data and reports.
• Familiarity with routing systems and dispatch software is preferred.
• Strong problem-solving skills and ability to provide solutions.
• Excellent customer service and communication abilities.

Responsibilities

• Dispatch independent contractors to locations according to customer needs.
• Handle inbound calls from customers and delivery teams.
• Coordinate with customer staff for daily operations.
• Consult with management to meet operational goals.
• Record and maintain files and records of requests, services and invoices.
• Determine appropriate responses to emergencies, accidents, or issues.
• Assist with claims examination and processing.
• Manage organizational paperwork and filing.
• Be proficient with Microsoft Word and Excel.

Skills

Geographical knowledge of Goodyear AZ

Microsoft Excel experience

Routing systems experience

Problem solving

Customer service

Tools

Routing systems

Microsoft Excel

Job description

Control Transportation Services, Inc. dba Summit Delivery Services in Goodyear, AZ is seeking an administrative dispatcher. The role focuses on dispatching independent contractors, auditing reports, and supporting routing systems to meet client needs.

The ideal candidate will know Goodyear and surrounding areas, be proficient in Microsoft Excel, and handle daily duties with strong problem-solving and customer service skills.