Part-time Administrative Dispatcher

Border Transfer, Inc.; Hayward (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

Border Transfer, Inc. dba Summit Delivery Services is hiring for a part-time Administrative Dispatcher in Hayward, CA. The role focuses on dispatching independent contractors, handling customer calls, and supporting daily routing operations.

Ideal candidates will know Hayward and surroundings, be proficient with Microsoft Excel, and use routing systems to meet delivery goals. Apply to join a dependable team in a fast-paced logistics environment.

Qualifications

• Strong knowledge of Hayward, CA and surrounding area.
• Experience with routing systems and Microsoft Excel.
• Excellent customer service and problem-solving skills.

Responsibilities

• Dispatch independent contractors to locations according to customer needs.
• Handle inbound calls from customers and delivery teams.
• Work with customer staff in performing daily duties.
• Consult with managerial personnel to meet operational goals.
• Record and maintain files and records of customer requests, services performed, invoices, expenses reports and other dispatch responsibilities.
• Determine the response needed to effectively handle emergencies, accidents, breakdowns and customer service issues.
• Claims examination and process.
• Filing organizational paperwork.
• Must be familiar with Microsoft Word and Excel.

Skills

Microsoft Excel

Routing systems experience

Customer service

Problem solving

Tools

Microsoft Word

Job description

Position:Part-time Administrative Dispatcher

Location: Hayward, CA

Job Id:114

# of Openings:1

Administrative Dispatcher, Logistics

Border Transfer, Inc. dba Summit Delivery Services (Hayward, CA)

Border Transfer, Inc. dba Summit Delivery Services is a national Brokerage Company providing 3 rd party logistics services. An integral part of our service offering is coordinating Independent Motor Carriers to provide home delivery of large appliances and electronics to consumer homes and businesses on behalf of our clients. We are providing top-tier experiences in the Hayward, CA market for a leading retailer of appliances.

We are currently seeking to hire an enthusiastic and motivated individual for our Hayward, California location. The administrative dispatcher position is a customer service type position. This position will be responsible for managing (populating, auditing, and briefing management) reports and working with routing systems as well as tendering loads, providing dispatch support for independent contractors and performing services.

The ideal candidate will have geographical knowledge of Hayward, CA and surrounding areas, Microsoft excel experience, routing systems experience, the ability to solve problemsand provide resolution to issues.

Responsibilities and duties will include but are not limited to:

• Dispatch independent contractors to appropriate locations according to customer needs
• Handle inbound calls from customers and delivery teams
• Work with customer staff in performing daily duties
• Consult with managerial personnel to meet operational goals
• Record and maintain files and records of customer requests, services performed, invoices, expenses reports and other various dispatch responsibilities
• Determine the response needed to effectively and appropriately deal with emergencies, accidents, breakdowns and customer service issues
• Claims examination and process
• Filing organizational paperwork
• Must be familiar with Microsoft Word and Excel