Golf Shop & Guest Experience Associate

PopStroke Holdings LLC; Delray Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

PopStroke Holdings LLC in Delray Beach is seeking a guest services associate. The role is hourly with tips, non-exempt, and involves welcoming guests, explaining our venue, checking in, and assisting with beverage service and retail purchases.

You will maintain the golf shop, ensure cleanliness, handle POS transactions, and support a memorable guest experience in both indoor and outdoor settings. Weekend and holiday availability is required, with a focus on excellent communication and teamwork.

Qualifications

• Previous guest service, retail, or hospitality experience in a high-volume environment preferred.
• Must be available to work weekends and holidays.
• Prior POS system experience preferred.
• Excellent communication and guest service skills.
• Strong teamwork skills.

Responsibilities

• Welcome our guests on arrival and acquaint them with property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages and assist guests with retail purchases.
• Maintain the golf shop fully stocked and organized.
• Keep golf courses and shop areas clean, restrooms included, and restock supplies.
• Handle cash and credit transactions accurately using the POS system.

Skills

Guest service

Communication

Teamwork

POS experience

Weekend/holiday availability

Tools

POS system

Job description

PopStroke Holdings LLC in Delray Beach is seeking a guest services associate. The role is hourly with tips, non-exempt, and involves welcoming guests, explaining our venue, checking in, and assisting with beverage service and retail purchases.

You will maintain the golf shop, ensure cleanliness, handle POS transactions, and support a memorable guest experience in both indoor and outdoor settings. Weekend and holiday availability is required, with a focus on excellent communication and teamwork.