Golf Retail Front-End Associate - World-Class Service

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Florida; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

PGA/LPGA member dues reimbursement

Job summary

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is seeking a Customer Service Associate in Florida. You will engage customers in the Front-End, process transactions, and promote store promotions while delivering a best-in-class experience.

The role requires excellent communication, basic computer skills, and the ability to multitask in a retail setting. Flexible availability including nights/weekends is expected in this fast-growing specialty retailer.

Qualifications

• Excellent communication and interpersonal skills for customer interactions.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to organize priorities and multitask in a retail environment.

Responsibilities

• Engage customers in Cashier Area and Club Desk with world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Handle payments securely following SOP.
• Provide product information and direct customers as needed.
• Keep Front-End areas clean and well merchandised to drive sales.
• Maintain operational equipment and supplies.
• Support promotions and loyalty program activities.

Skills

Communication

Computer basics

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is seeking a Customer Service Associate in Florida. You will engage customers in the Front-End, process transactions, and promote store promotions while delivering a best-in-class experience.

The role requires excellent communication, basic computer skills, and the ability to multitask in a retail setting. Flexible availability including nights/weekends is expected in this fast-growing specialty retailer.