Golf-Driven Retail Customer Service Associate

PGA TOUR Superstore; Jacksonville (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate in Jacksonville, FL. You will engage customers at the Cashier Area and Club Desk, processing payments while providing product information and promoting promotions. Flexibility to work nights, weekends, and holidays is required.

The role emphasizes world-class customer service, merchandise presentation, and maintaining a clean front-end, with opportunities to grow within a dynamic specialty retailer family of businesses.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Basic computer skills with familiarity in Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.

Responsibilities

• Engage customers in Cashier Area and Club Desk to deliver world-class service.
• Handle returns, exchanges, gift cards, lesson redemptions, loyalty programs, discounts and promotions.
• Maintain a clean, organized Front-End area and ensure accurate, efficient transactions.

Skills

Communication

Computer

Organization

Education

High School Diploma

Job description

PGA TOUR Superstore is seeking a Customer Service Associate in Jacksonville, FL. You will engage customers at the Cashier Area and Club Desk, processing payments while providing product information and promoting promotions. Flexibility to work nights, weekends, and holidays is required.

The role emphasizes world-class customer service, merchandise presentation, and maintaining a clean front-end, with opportunities to grow within a dynamic specialty retailer family of businesses.