Front-End Golf Retail Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Town of Texas (WI); On-site; USD 42,981,000 - 48,712,000; Full time

Job summary

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is seeking a Customer Service Associate to engage customers in the Cashier Area and Club Desk. You will process returns, exchanges, gift cards, and promotions while delivering a best-in-class checkout experience.

The role emphasizes world-class service, accurate payment handling, and up-to-date knowledge of promotions to drive sales. Flexible, enthusiastic team players are encouraged to apply.

Qualifications

• Strong listening and verbal/written communication skills.
• Basic computer skills and comfort with retail POS systems.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Engage with customers at the front-end and provide world-class service.
• Handle returns, exchanges, gift cards, promotions, and loyalty programs.
• Maintain clean, well-organized front-end areas and ensure accurate transactions.

Skills

Communication

Basic computer skills

Organization

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is seeking a Customer Service Associate to engage customers in the Cashier Area and Club Desk. You will process returns, exchanges, gift cards, and promotions while delivering a best-in-class checkout experience.

The role emphasizes world-class service, accurate payment handling, and up-to-date knowledge of promotions to drive sales. Flexible, enthusiastic team players are encouraged to apply.