Golf Club Services Specialist — Retail & Repair Expert

Golf & Tennis Pro Shop; Charlotte (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k) retirementplan

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

100% reimbursement of annual

Job summary

PGA TOUR Superstore in Charlotte, NC is seeking a Club Services Associate who will perform re-gripping, re-shafting, loft and lie adjustments, and front-end duties while delivering world class customer service.

The role requires strong communication, basic computer skills, and the ability to manage multiple tasks in a fast-paced retail environment. The position is full-time with flexible scheduling including evenings, weekends, and holidays.

Qualifications

• Strong listening and interpersonal communication skills.
• Basic computer skills with Microsoft Office knowledge.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc.
• Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.

Skills

Communication

Computer

Organization

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore in Charlotte, NC is seeking a Club Services Associate who will perform re-gripping, re-shafting, loft and lie adjustments, and front-end duties while delivering world class customer service.

The role requires strong communication, basic computer skills, and the ability to manage multiple tasks in a fast-paced retail environment. The position is full-time with flexible scheduling including evenings, weekends, and holidays.