Golf Club Services Specialist | Repairs & Customer Care

PGA TOUR Superstore

Florida

On-site

USD 19,000 - 28,000

Part time

3 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation

Employee merchandise discount

Performance-based bonus opportunities

Membership dues reimbursement

Job summary

PGA TOUR Superstore is seeking a part-time Retail Golf Services Associate in Altamonte Springs, FL. You will perform Club Services (re-gripping, re-shafting, loft/lie adjustments) and front-end duties while ensuring a top-tier customer experience and accurate service records.

The role emphasizes safe, efficient shop operations, clear repair option communication, and merchandizing excellence to support sales and promotions.

Qualifications

Strong written and verbal communication skills with a customer-focused approach.
Basic computer skills and working knowledge of Microsoft Office Suite.
High School Diploma or equivalent required; retail or club repair exposure preferred.
Ability to stand for extended periods, lift up to 30 lb and perform shop tasks.

Responsibilities

Engage with customers and provide world-class service.
Execute Club Services including re-gripping, re-shafting, loft and lie adjustments.
Handle front-end operations: returns, exchanges, gift cards, promotions.
Maintain premiere merchandise presentation to boost sales and customer experience.
Document repair orders and communicate options, costs and timelines clearly.